Introduction
At ABULION, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our app, GHAREEB CAPTAIN  . It also describes your rights and how you can exercise them.
1. Information Collection
We collect various types of data to provide and improve our services. The data we collect includes:
Personal Information: Your name, phone number, and email address are collected when you sign up or interact with our app.
Location Data: We collect your real-time location to match you with nearby taxi services and to provide accurate pick-up and drop-off locations.
Usage Data: Information about how you interact with our app, including the pages you visit, your interactions, and your preferences.
Device Information: Data about the device you use to access our app, such as the device model, operating system, unique device identifiers, and mobile network information.
Payment Information: If you make payments through the app, we collect payment details such as your credit card information. This data is processed by our payment processor and is not stored on our servers.
2. Use of Information
We use the information we collect to:
Provide Services: Facilitate ride bookings, communicate with drivers, and ensure a seamless ride experience.
Improve Our Services: Analyze user behavior to enhance app functionality, user experience, and service delivery.
Customer Support: Address any issues, complaints, or inquiries you may have.
Marketing and Communication: Send you promotional offers, updates, and other communications that may be of interest to you.
Legal and Regulatory Compliance: Comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:
With Drivers: To enable them to locate you, communicate with you, and complete the ride.
Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, cloud storage providers, and analytics companies.
Legal Compliance: If required by law, we may disclose your information to government authorities or other third parties to comply with legal processes, prevent fraud, or protect our users' safety.
Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred as part of the transaction.
4. Data Security
We implement a variety of security measures to protect your personal information, including:
Encryption: All sensitive information (such as payment data) is transmitted via Secure Socket Layer (SSL) technology and encrypted during transit.
Access Controls: We restrict access to personal data to only those employees, contractors, and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations.
Regular Audits: We conduct regular security audits and assessments to ensure our systems are secure and your data is protected.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.
6. Your Rights
You have the right to:
Access: Request access to the personal data we hold about you.
Rectification: Request corrections to any inaccurate or incomplete data.
Deletion: Request the deletion of your data, subject to certain legal obligations.
Restriction: Request the restriction of processing your data in certain circumstances.
Portability: Request a copy of your data in a machine-readable format.
Objection: Object to the processing of your data for specific purposes, such as direct marketing.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.
7. Children's Privacy
Our app is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it as soon as possible.
8. Changes to the Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our app and/or by sending you a notification.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: info@ghareeb.wiki
Phone: 07711497413
Mailing Address: ABULION, mohammadnadhum0@gmail.com
Key Points Added:
Device Information: Now included as a type of data collected.
Payment Information: Addressed how payment data is handled.
Service Providers: Mentioned the sharing of data with third-party service providers.
Children's Privacy: Added a section to comply with laws protecting children's privacy.
Data Retention Policy: Clarified how long data is retained and when it will be deleted.